Surgery Media Systems

The Surgery Media Systems Ltd (SMS) digital signage network is Scala based and consists of an interactive touchscreen kiosk, a LCD screen, an online administrative web portal and a public facing health information portal.

I was asked to join the company as lead project manager and developer. My first task was to interview and hire a team of developers and designers

I project managed the SMS digital signage network from beginning to end. I was also heavily involved in software development, specifically the content playback, backend solution, internal and external web development and database programming.

After the development, design work and testing phase, a final version of the digital signage solution was completed ready for launch at the BDA Dental Show, ExCel Centre. It was positively received and headway made to market the SMS digital signage network to interested dental practices throughout the UK.

Once the network was fully operational and installed, I developed a site monitoring and fault logging system. This reported the network’s health status and was checked regularly by the SMS support staff, who I managed. When an issue arose, a fault was entered into the fault logging system where I monitored progress and ensured faults were resolved within the agreed SLA.

My responsibilities while working on this project included:-

• Project management on all levels.
• Preparing, testing and setting up equipment for exhibitions, demos and site installation.
• Lead technical and operations consultant.
• Web site development.
• Interviewing and hiring new members of staff, appraisals, staff holiday and absenteeism.
• Liaising with clients, suppliers, Directors, shareholders and business partners.
• Technical documentation writing and monthly company technical and operational reports for board meetings.
• Organising and presenting project demos to prospective new clients and dealers.
• Software and hardware testing and repairing.
• Management of the technical, sales and content staff and departments.

My key achievement was the entire project! I project managed the digital signage solution from beginning to end, getting involved in development as it evolved. All aspects of my skill set were used and invaluable experience gained.



Baby TV

Baby TV is a information service aimed at parents-to-be in hospital antenatal waiting rooms nationwide. Baby TV aims to help parents-to-be make informed decisions for the health, welfare, safety and happiness of both themselves and their future baby.

My involvement in this project included:-

• Project management of installations.
• Developing an interactive kiosk application using LAMP.
• Maintaining and support the interactive kiosks on a daily basis.
• Bespoke administration web site where competition entries, usage statistics and questionnaire details could be interrogated.
• Developing a health monitoring front-end for helpdesk monitoring.

My key achievement whilst working on this project was developing a bespoke interactive kiosk application using open-source software. This was essential requirement during the trial phase of this project.

“John, is dilligent, creative and delivers to deadlines. He has an exellent grasp of all aspects of computing and IT. He also supported the project very well being available for calls and advice. I am happy to recommend him.”
Gavin W H Anderson, Owner, Baby TV




In4health

In4health is a digital signage network installed in GP surgeries, inpatient waiting rooms and hospitals offering health related information and services. The solution comprises of a plasma screens, simple-to-use touch-screen kiosks and interactive hand-held computers.

My involvement in this project included:-

• Helpdesk support
• Software development

My key achievement included aiding development in the administrative web site used by clients to modify screen templates, patient feedback from survey results, review news and weather and monitor the network’s health.


WHSmith Travel

My first introduction to the digital signage sector back in 2002 was working with the WHSmith Travel and Retail digital signage network. The network consists of over 200 LCD and plasma screens, rack mounted media players, web browsers, interactive kiosks, exterior digital signposts, live train timetables and in-store POP (point of purchase) screens.

The network spanned over 60 stores in all major airports and railways stations throughout the UK, including Selfridges and AXA’s HQ, and all major USA airports.

My involvement in this project included:-

• Helpdesk support
• Software development
• Project management
• Custom playback reporting
• Installations
• Internal IT support

My key achievements included developing a digital signage network monitoring system which took screen captures, health information and last login details. This information was used to populate a web page front-end. This was used on a daily basis to solely monitor the network.